Shangri-La Resort Shangri-La, Shangri-La

My stay at the hotel was quite pleasant overall. The rooms were modern and spacious, but the staff seemed a bit inexperienced and would benefit from better training in customer service. The location was convenient, being right in the city center, but there was a lack of certain amenities like a welcome drink. The dining experience was exceptional with delicious eggs Benedict, yet the facilities were somewhat limited. The price was reasonable, offering good value for money.

The hotel is in a prime location right in the city center with a beautiful view of the mountains. The rooms are well-equipped with a humidifier, comfortable beds, and a balcony, but some staff members need better training on customer service. The dining options may be limited, but the facilities are great for a comfortable stay.

I had a lovely stay at this hotel located right under the mountains with a stunning view. The rooms were equipped with a humidifier, a comfortable bed, and a balcony, making it a cozy retreat. The only drawback was the need for better-trained staff in understanding customer service.

I absolutely loved my stay at this hotel! The location is perfect, right in the city center with a beautiful view of the small pond. The rooms were cozy and had a balcony where I could relax, and the staff, while friendly, could benefit from some more training in customer service. The dining experience was average, but the grills were a nice touch. Overall, it's a great value for the money with some room for improvement in service.

The hotel is ideally located in the city center, offering a picturesque view of the small pond in front. The rooms are cozy and come with balconies to enjoy the scenery, but the humidifiers could use an upgrade. The service was lacking in terms of understanding customer needs, although they tried their best with the available amenities. The homemade biscuits were a nice touch for dining. The facilities are decent overall, but some areas could use improvement.

The hotel is ideally located under the majestic mountains, offering a serene atmosphere. The rooms are spacious with a balcony to enjoy the stunning view, though a humidifier would have been appreciated. The staff, while friendly, could benefit from more customer service training. The on-site dining options are limited to pizza, and the facilities are satisfactory but not luxurious.

This hotel offers a comfortable stay with beautiful views and friendly service. The rooms are cozy and come with a humidifier and a balcony, perfect for relaxation. The staff, while kind, could benefit from better customer service training. The location, though not in the old town, is conveniently situated in the city center with a picturesque view of a small pond. The dining options, while lacking in variety, serve cold dishes. The facilities are modern and provide a satisfactory experience.

My stay at the hotel was truly enjoyable. The property offers comfortable rooms with stunning views and great amenities, but the service could use some improvement. The location is convenient with beautiful surroundings, and the dining experience was pleasant overall.

The hotel is located right in the city center, offering a picturesque view of the small pond in front. The rooms are cozy and have balconies, providing a comfortable stay. The service, while friendly, could benefit from better training in customer service. The facilities are decent, but nothing exceptional.

The hotel was wonderfully located in the city center, offering a great view of the mountains. The rooms were spacious and modern, equipped with a balcony and a humidifier, making my stay comfortable. The service, although friendly, could be improved with better-trained staff. The dining experience showcased fresh and seasonal products, adding to the value for money. I enjoyed the facilities, especially being close to the city center.